Like the LaCrosse, the Regal and the Opel Insignia now uses a modified version of Cadillac’s CUE. For reasons I don’t understand however, Buick doesn’t get Opel’s interesting touchpad with “finger writing” recognition that Opel has been advertising across the pond. I’m guessing this is so that Buick doesn’t step on Cadillac’s toes. Versus CUE there are a few other changes for Buick-duty. The expensive glass capacitive touchscreen (looks like a modern smartphone) is swapped for a resistive unit that isn’t as crisp or as glare reducing and we have physical buttons for some system features, a marked improvement over Cadillac’s touchscreen only interface. Aside from these charges, the majority of CUE remains.
Like Ford’s MyFord Touch system, IntelliLink is sluggish in general and sometimes totally unresponsive. The software also suffers from unintuitive menu layouts and old-school mapping software that doesn’t jive with the system’s high-resolution screen. Like CUE, some multi-touch gestures are supported, but the different touchscreen is less able to decipher your intent leading to some frustrating moments. On the bright side, CUE’s selling points remain. The system’s voice command system features natural language commands and instead of treating the USB ports as separate inputs, the system aggregates them into one large music library allowing you to voice command songs without specifying the device.
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